Privacy Policy

Name and address of the person responsible

The person responsible within the meaning of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is the:

Particle Metrix GmbH
Wildmoos 4
82266 Inning am Ammersee
Germany
Phone: +49 (0)8143-99172-0
E-Mail: info(at)particle-metrix.de
Website: www.particle-metrix.de

General data processing

1. Scope of processing of personal data

In principle, we process personal data of our users only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent cannot be obtained for reasons of fact and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as legal basis. In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR as legal basis. This also applies to processing operations required to carry out pre-contractual actions. Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c GDPR as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f GDPR as legal basis for processing.

3. Data deletion and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may be provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data are collected here:

a) Information about the browser type and version used
b) The operating system of the user
c) The IP address of the user
d) Date and time of access
e) Websites from which the system of the user reaches our website
f) Websites that are accessed by the user’s system through our website

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user’s IP address must be kept for the duration of the session. Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

For these purposes, our legitimate interest in the processing of data according to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed.

In the case of storing the data in log files, this is the case after no more than seven days. An additional storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Opposition and removal possibility

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break.

The following data are stored and transmitted in the cookies:

a) Log-in information

2. Legal basis for data processing

The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f GDPR.

3. Purpose of the data processing

The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break.

We require cookies for the following applications:

a) Log-in

The user data collected through technically necessary cookies will not be used to create user profiles.

4. Duration of storage, objection and disposal options

Cookies are stored on the computer of the user and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

Matomo

1. Description and scope of data processing

Matomo is software that is used for the purpose of Web analysis and range measurement is used. As part of the When using Matomo, cookies are generated and stored on the end device of the user saved. The data collected as part of the use of Matomo User data is only processed by us and not with third parties divided. The cookies are stored for a maximum period of 13 months stored: https://matomo.org/faq/general/faq_146/; Deletion of data: The cookies have a maximum storage period of 13 months

2. Purposes of the Processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use.

3. Legal Basis

The legal basis for the use of Matomo is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

6. Duration of Data Storage

The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

7. Rights of the Persons affected

You can revoke your consent at any time with effect for the future by blocking the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functionalities of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser Add-on. Opt-out cookies will prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt-out on all systems used.

Newsletter

1. Description and scope of data processing

On our website you can subscribe to a free newsletter. The data from the input mask are transmitted to us when registering for the newsletter.

Fields with * are mandatory.

a) First name
b) Last name
c) E-Mail*

In addition, the following data are collected upon registration:

a) IP address of the calling computer
b) Date and time of registration

For the processing of the data, your consent is obtained during the registration process and reference is made to this privacy policy. In connection with the processing of data for the sending of newsletters, there is no disclosure of the data to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of the data after the user has registered for the newsletter is the consent of the user Art. 6 para. 1 lit. a GDPR, or as a result of the sale of goods or services is § 7 Abs. 3 UWG.

3. Purpose of data processing

The collection of the user’s e-mail address serves to deliver the newsletter.

The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the email address used.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active.

The other personal data collected during the registration process will normally be deleted after a period of seven days

5. Opposition and removal possibility

Subscription to the newsletter may be terminated at any time by the user concerned. For this purpose, there is a corresponding link in each newsletter. This also allows a revocation of the consent to the storage of the personal data collected during the registration process.

Contact forms and e-mail contact

1. Description and scope of data processing

Various forms are available on our website, which can be used for electronic contact. If a user realizes this option, the data entered in the input mask will be transmitted to us and saved. These data are:

Contact us:

1) Salutation*
2) First name*
3) Last name*
4) Company*
5) Department
6) Steet, Nr.
7) Postal Code
8) City
9) Country
10) Phone
11) Email*
12) Your message*

Sales inquiry:

1) Salutation*
2) First name*
3) Last Name*
4) Company*
5) Department
6) Street, Nr.*
7) Postal Code*
8) City*
9) Country*
10) Phone*
11) Email*
12) Choose product*
13) Your message

Support inquiry:

1) Salutation*
2) First name*
3) Last name*
4) Company*
5) Department
6) Street, Nr.*
7) Postal Code*
8) City*
9) Country*
10) Phone*
11) Email*
12) Choose product*
13) Serial No. *
14) Your message

Inquiry order analysis:

1) Salutation*
2) First name*
3) Last name*
4) Company*
5) Head of laboratory*
6) Street, Nr.*
7) Postal Code*
8) City*
9) Country*
10) Phone*
11) Email*
12) Your message*

Fields with * are mandatory.

At the time of sending the message, the following data are also stored:

1) Date and time of registration

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy policy.

Alternatively, contact via the provided e-mail address is possible. In this case, the user’s personal data transmitted by e-mail will be stored.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

Your personal information will only be processed by third parties if this is necessary in order to fulfill the contract in order to provide the product (s) or services in question, to obtain further information or if you have consented to this data transfer.

Data transfer to Colloid Metrix GmbH

If you have a request to us concerning our sister company, Colloid Metrix GmbH, Am Latumer See 13, 40668 Meerbusch/Germany, we will forward your data there for further processing.

Data transfer to distributors

If you send an inquiry from abroad to us and we have commissioned a distributor in that country (see distributors), your data will be sent there.

Transfer to other third parties acc. Art. 6 para. 1 lit. c and f GDPR

Finally, we will share your information with third parties or governments under existing privacy laws, if are legally obliged by official or court order or if we are entitled to do so, e.g. because this is necessary for prosecuting crimes or for exercising and enforcing our rights and claims. 

2. Legal basis for data processing

Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR.

The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f GDPR. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3. Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.

5. Opposition and removal possibility

The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation cannot continue.

The consent or removal can at any time by e-mail to info(at)particle-metrix.de, by letter to Particle Metrix GmbH, Am Latumer See 11-13, 40668 Meerbusch/Germany or by using the unsubscribe link contained in the e-mails.

All personal data stored in the course of contacting will be deleted in this case.

Rights of the data subject

If you process personal data, you are i.S.d. GDPR and you have the following rights to the person responsible:

1. Right to access

You may ask the person in charge to confirm if personal data concerning you is processed by us. If such processing is available, you can request information from the person responsible about the following information:

a) the purposes for which the personal data are processed;

b) the categories of personal data that are processed;

c) the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;

d) the planned duration of the storage of personal data concerning you or, if specific information is not available, criteria for determining the duration of storage;

e) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

f) the existence of a right of appeal to a supervisory authority;

g) all available information on the source of the data, if the personal data are not collected from the data subject;

h) the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer. 

2. Right to rectification

You have a right to rectification and / or completion to the controller, if the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay.

3. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

a) if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;

b) the processing is unlawful and you refuse the deletion of the personal data and instead demand the restriction of the use of the personal data;

c) the controller no longer needs the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims; or

d) if you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.

If the limitation of the processing after the o.g. If conditions are restricted, you will be informed by the person in charge before the restriction is lifted. 

4. Right to deletion

a) Duty to delete

SYou may require the controller to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:

(1) Personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent, to which the processing acc. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. GDPR and there is no other legal basis for processing.

(3) According to. Art. 21 para. 1 GDPR objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 GDPR Opposition to processing.

(4) Your personal data have been processed unlawfully.

(5) The deletion of the personal data concerning you is not required to fulfill a legal obligation under Union or national law to which the controller is subject.

(6) The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

b) Information to third parties

If the person in charge has made the personal data concerning you public and is acc. Article 17 (1) of the GDPR, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.

c) Exceptions

The right to deletion does not exist if the processing is necessary

(1) to exercise the right to freedom of expression and information;

(2) to fulfill a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task which is in the public interest or in the exercise of official authority conferring on the controller was, or

(3) to assert, exercise or defend legal claims.

5. Right to information

If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.

You have a right to the person responsible to be informed about these recipients.

6. Right to data portability

You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data, provided that

(1) the processing on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract acc. Art. 6 para. 1 lit. b GDPR is based and

(2) the processing is done by automated means.

IIn exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

7. Right to objection

You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f GDPR takes an objection; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for assertion, exercise or defense.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications.

8. Right to revoke the data protection consent declaration

You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the GDPR violates.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.

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